Best Western Abbots Barton Hotel

Location , dog friendly and reasonable price. Staff friendly and efficient. Lawrence in particular made us and Penny our elderly dog feel very welcome.

All Staff were very friendly, helpful and professional and quick to support. They couldn't do enough to assist. We had a faulty window latch in our room which they fixed there and then , our air con also developed a error but again as soon as the issue was raised they sent someone to our room immediately with a fan to compensate. Additionally the décor in the hotel bar area was very modern and the food was delicious. There was also a surprise offer for pets during our stay which was wonderful, I loved that cats were welcome at breakfast at the hotel for a change, a very welcome rarity. Thank you for making us feel welcomed.

Location is perfect for a visit to Canterbury. Staff is friendly and helpfull. Free parking available on hotelsite and 10 min. walk to citycentre. Beds were good and bathroom fully renewed and clean. Although the restaurant was closed due to refurbishment, they still serve dinner in the bar area. Food was very tastefull. Communication upfront arrival was good and they mention the refurbishment works going on. But as a guest we didn't hear anything (summerholliday)

Everything! It was quiet and comfortable. We had a beautifully refurbished room - perfectly presented (thanks Gosia!). The heating system was easy to use, efficient and completely silent - not something we have found elsewhere. We were staying for 4 days and one morning she came to clean the windows! The bathroom was warm, thanks to a very efficient towel rail - cosy towels for every shower! The shower controls were simple push buttons - easy. The were wide breakfast choices but we didn’t try the cooked dishes so we can’t comment.

Beautiful hotel, and despite undergoing refurbishments in some areas of the hotel our experience was really lovely and peaceful. The staff at the front desk were all so friendly and helpful, even stopping to provide us with some location information and recommendations as we had never visited Canterbury before. The room had been recently refurbished to a high standard and the location was just a short walk into the town centre. The toiletries in the bathroom were also lovely. The room had more features than expected - we loved the speakers in the bathroom!